Shipping policy

Shipping Policy

Thank you for shopping with Royal Kazi USA. We are committed to delivering your orders in a timely and reliable manner.

1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be handed over to our shipping partners.

2. Shipping Time
Estimated delivery time:

  • USA: 5–12 business days

  • International: 7–20 business days

Please note that delivery times may vary depending on your location and external factors.

3. Dropshipping Fulfillment
As a dropshipping business, we work with multiple international suppliers and warehouses.
This means your order may be shipped from different locations and may arrive in separate packages.

4. Shipping Costs
Shipping costs are calculated at checkout or may be offered as free shipping during promotional campaigns.

5. Delays & Unexpected Issues
We are not responsible for delays caused by:

  • Customs clearance

  • Natural disasters

  • Courier issues

  • High demand periods (e.g., holidays)

However, we will always do our best to support you and track your order.

6. Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

7. Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Lost or Stolen Packages
Royal Kazi USA is not liable for lost or stolen packages marked as delivered.
If you experience any issues, please contact the shipping carrier directly.

9. Contact Us
If you have any questions about your order, feel free to contact us through our website. We are here to help!